Construct · 1 fields · 1 citations

automation-augmentation paradox: a standalone construct

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automation-augmentationparadox1 CONSTRUCTAutomation-augmentationRAISCH · MANAGEMENT

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Management

the tension that organizations face between using AI to replace human tasks and using it to work alongside people, where emphasizing either alone creates harmful cycles.

In management, automation-augmentation paradox refers to the tension that organizations face between using AI to replace human tasks and using it to work alongside people, where emphasizing either alone creates harmful cycles. This meaning comes from Raisch (2021) in Academy of Management Review.[1]

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References

  1. Raisch, S., & Krakowski, S. (2021). Artificial Intelligence and Management: The Automation–Augmentation Paradox. Academy of Management Review, 46(1), 192-210. https://doi.org/10.5465/amr.2018.0072

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