Construct · 1 fields · 1 citations

Baldrige criteria: a standalone construct

One name. One construct. A landmark on the map.

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Quality management

the framework of leadership, information, process and results categories behind the US national quality award.

In quality management, Baldrige criteria refers to the framework of leadership, information, process and results categories behind the US national quality award. This meaning comes from Flynn (2001) in Journal of Operations Management.[1]

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Nearby constructs

information4 fields · 5 citationsjingle · one word, four constructs leadership3 fields · 4 citationsjingle · one word, three constructs operation1 fields · 1 citationsanchor · a standalone construct

References

Flynn, B. B., & Saladin, B. (2001). Further evidence on the validity of the theoretical models underlying the Baldrige criteria. Journal of Operations Management, 19(6), 617-652. https://doi.org/10.1016/s0272-6963(01)00072-9

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