Construct · 1 fields · 1 citations

DINESERV: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed
DINESERV1 CONSTRUCTDINESERVSTEVENS · HOSPITALITY

A single standalone construct; nearby constructs are located against it in the Collider. Tap a field for its definition, unit, and measures.

Hospitality management

an instrument adapting service quality dimensions to measure customers' expectations of restaurant service.

In hospitality management, DINESERV refers to an instrument adapting service quality dimensions to measure customers' expectations of restaurant service. This meaning comes from Stevens (1995) in Cornell Hotel and Restaurant Administration Quarterly.[1]

Unit
Recovery means
Measured by

Next

Run it through the Collider, or take the citations with you.

See how DINESERV sits against neighbouring constructs in the Collider, or export every reference on this page in one click.

Open in ColliderExport BibTeXReport this entry

Nearby constructs

instrument1 fields · 1 citationsanchor · a standalone constructmeasure2 fields · 4 citationsjingle · one word, two constructsquality6 fields · 13 citationsjingle · one name, six constructs

References

  1. Stevens, P., Knutson, B., & Patton, M. (1995). Dineserv: A Tool for Measuring Service Quality in Restaurants. Cornell Hotel and Restaurant Administration Quarterly, 36(2), 56-60. https://doi.org/10.1177/001088049503600226

Cited on this page?

Confirm your construct, or correct us.

If your work is cited behind one of these entries, you know better than we do whether we captured the meaning right. Confirm it, suggest an edit, or dispute it, and your name goes on the entry as an author who has checked it, linked to your ORCID.

Claim your construct