Construct · 1 fields · 1 citations

EFQM excellence model: a standalone construct

One name. One construct. A landmark on the map.

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Quality management

the European framework linking enabler criteria such as leadership and processes to results criteria.

In quality management, EFQM excellence model refers to the European framework linking enabler criteria such as leadership and processes to results criteria. This meaning comes from Bou‐Llusar (2008) in Journal of Operations Management.[1]

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Nearby constructs

leadership3 fields · 4 citationsjingle · one word, three constructs model3 fields · 3 citationsjingle · one word, three constructs operation1 fields · 1 citationsanchor · a standalone construct

References

Bou‐Llusar, J. C., Escrig‐Tena, A. B., Roca‐Puig, V., & Beltrán‐Martín, I. (2008). An empirical assessment of the EFQM Excellence Model: Evaluation as a TQM framework relative to the MBNQA Model. Journal of Operations Management, 27(1), 1-22. https://doi.org/10.1016/j.jom.2008.04.001

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