Construct · 1 fields · 1 citations

HOLSAT: a standalone construct

One name. One construct. A landmark on the map.

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Tourism

a holiday satisfaction measure that compares tourists' pre-trip expectations with post-trip performance on destination attributes.

In tourism, HOLSAT refers to a holiday satisfaction measure that compares tourists' pre-trip expectations with post-trip performance on destination attributes. This meaning comes from Tribe (1998) in Tourism Management.[1]

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Nearby constructs

holiday2 fields · 2 citationsjingle · one word, two constructs measure2 fields · 4 citationsjingle · one word, two constructs performance6 fields · 8 citationsjingle · one word, five performances

References

Tribe, J., & Snaith, T. (1998). From SERVQUAL to HOLSAT: holiday satisfaction in Varadero, Cuba. Tourism Management, 19(1), 25-34. https://doi.org/10.1016/s0261-5177(97)00094-0

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