Construct · 1 fields · 1 citations

multitasking in service operations: a standalone construct

One name. One construct. A landmark on the map.

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multitasking inservice operations1 CONSTRUCTMultitasking in serviceKC · HEALTHCARE OPERATIONS

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Healthcare operations

the effect of a worker handling several jobs at once on throughput and service time, helpful at moderate levels and harmful at high levels.

In healthcare operations, multitasking in service operations refers to the effect of a worker handling several jobs at once on throughput and service time, helpful at moderate levels and harmful at high levels. This meaning comes from Kc (2014) in Manufacturing & Service Operations Management.[1]

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Recovery means
Measured by

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Nearby constructs

operation1 fields · 1 citationsanchor · a standalone constructservice1 fields · 1 citationsanchor · a standalone constructthroughput3 fields · 5 citationsjingle · one word, three constructs

References

  1. KC, D. S. (2014). Does Multitasking Improve Performance? Evidence from the Emergency Department. Manufacturing & Service Operations Management, 16(2), 168-183. https://doi.org/10.1287/msom.2013.0464

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