Construct · 1 fields · 1 citations

Otto-Ritchie tourism service experience scale: a standalone construct

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Tourism

measure of the subjective experience of tourism services with hedonic, interactive, novelty, comfort, safety and stimulation dimensions.

In tourism, Otto-Ritchie tourism service experience scale refers to measure of the subjective experience of tourism services with hedonic, interactive, novelty, comfort, safety and stimulation dimensions. This meaning comes from Otto (1996) in Tourism Management.[1]

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Nearby constructs

experience4 fields · 6 citationsjingle · one word, four constructs measure2 fields · 4 citationsjingle · one word, two constructs novelty3 fields · 3 citationsjingle · one word, three carriers

References

Otto, J. E., & Ritchie, J. R. B. (1996). The service experience in tourism. Tourism Management, 17(3), 165-174. https://doi.org/10.1016/0261-5177(96)00003-9

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