Construct · 1 fields · 1 citations

quality award performance effect: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed
quality awardperformance effect1 CONSTRUCTQuality awardHENDRICKS · OPERATIONS

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Operations management

improvement in operating performance observed after firms implement total quality management effectively, proxied by winning quality awards.

In operations management, quality award performance effect refers to improvement in operating performance observed after firms implement total quality management effectively, proxied by winning quality awards. This meaning comes from Hendricks (1997) in Management Science.[1]

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Nearby constructs

quality award1 fields · 1 citationsanchor · a standalone constructoperation1 fields · 1 citationsanchor · a standalone constructperformance6 fields · 8 citationsjingle · one word, five performances

References

  1. Hendricks, K. B., & Singhal, V. R. (1997). Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards. Management Science, 43(9), 1258-1274. https://doi.org/10.1287/mnsc.43.9.1258

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