Construct · 1 fields · 1 citations

service robot acceptance model: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed
service robotacceptance model1 CONSTRUCTService robot acceptanceWIRTZ · SERVICE RESEARCH

A single standalone construct; nearby constructs are located against it in the Collider. Tap a field for its definition, unit, and measures.

Service research

a model in which customers accept frontline service robots based on functional, social-emotional and relational elements.

In service research, service robot acceptance model refers to a model in which customers accept frontline service robots based on functional, social-emotional and relational elements. This meaning comes from Wirtz (2018) in Journal of Service Management.[1]

Unit
Recovery means
Measured by

Next

Run it through the Collider, or take the citations with you.

See how service robot acceptance model sits against neighbouring constructs in the Collider, or export every reference on this page in one click.

Open in ColliderExport BibTeXReport this entry

Nearby constructs

acceptance6 fields · 14 citationsjingle · one name, six constructsAlmere model1 fields · 1 citationsanchor · a standalone constructmodel3 fields · 3 citationsjingle · one word, three constructs

References

  1. Wirtz, J., Patterson, P. G., Kunz, W. H., Gruber, T., Lu, V. N., Paluch, S., & Martins, A. (2018). Brave new world: service robots in the frontline. Journal of Service Management, 29(5), 907-931. https://doi.org/10.1108/josm-04-2018-0119

Cited on this page?

Confirm your construct, or correct us.

If your work is cited behind one of these entries, you know better than we do whether we captured the meaning right. Confirm it, suggest an edit, or dispute it, and your name goes on the entry as an author who has checked it, linked to your ORCID.

Claim your construct