Construct · 1 fields · 1 citations

technology anxiety: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed
technologyanxiety1 CONSTRUCTTechnology anxietyMEUTER · SERVICES MARKETING

A single standalone construct; nearby constructs are located against it in the Collider. Tap a field for its definition, unit, and measures.

Services marketing

a consumer's apprehension about using technology tools, which predicts lower use of and satisfaction with self-service technologies.

In services marketing, technology anxiety refers to a consumer's apprehension about using technology tools, which predicts lower use of and satisfaction with self-service technologies. This meaning comes from Meuter (2003) in Journal of Business Research.[1]

Unit
Recovery means
Measured by

Next

Run it through the Collider, or take the citations with you.

See how technology anxiety sits against neighbouring constructs in the Collider, or export every reference on this page in one click.

Open in ColliderExport BibTeXReport this entry

Nearby constructs

business1 fields · 1 citationsanchor · a standalone constructsatisfaction5 fields · 11 citationsjingle · one name, five constructs

References

  1. Meuter, M. L., Ostrom, A. L., Bitner, M. J., & Roundtree, R. (2003). The influence of technology anxiety on consumer use and experiences with self-service technologies. Journal of Business Research, 56(11), 899-906. https://doi.org/10.1016/s0148-2963(01)00276-4

Cited on this page?

Confirm your construct, or correct us.

If your work is cited behind one of these entries, you know better than we do whether we captured the meaning right. Confirm it, suggest an edit, or dispute it, and your name goes on the entry as an author who has checked it, linked to your ORCID.

Claim your construct