Construct · 1 fields · 1 citations

e-GovQual: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed
e-GovQual1 CONSTRUCTE-govqual (Public)PAPADOMICHELAKI · PUBLIC

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Public administration

a multi-item scale measuring the quality of e-government services in terms of reliability, efficiency, citizen support and trust.

In public administration, e-GovQual refers to a multi-item scale measuring the quality of e-government services in terms of reliability, efficiency, citizen support and trust. This meaning comes from Papadomichelaki (2012) in Government Information Quarterly.[1]

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Nearby constructs

e-government1 fields · 1 citationsanchor · a standalone constructefficiency4 fields · 5 citationsjingle · one word, four constructsgovernment2 fields · 3 citationsjingle · one word, two constructs

References

  1. Papadomichelaki, X., & Mentzas, G. (2012). e-GovQual: A multiple-item scale for assessing e-government service quality. Government Information Quarterly, 29(1), 98-109. https://doi.org/10.1016/j.giq.2011.08.011

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