Construct · 1 fields · 1 citations

emotional dissonance: a standalone construct

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Industrial-organizational psychology

the strain of displaying emotions at work that differ from the emotions one actually feels.

In industrial-organizational psychology, emotional dissonance refers to the strain of displaying emotions at work that differ from the emotions one actually feels. This meaning comes from Zapf (1999) in European Journal of Work and Organizational Psychology.[1]

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Nearby constructs

dissonance3 fields · 6 citationsjingle · one word, three constructs strain4 fields · 5 citationsjingle · one word, four constructs work4 fields · 4 citationsjingle · one word, four constructs

References

Zapf, D., Vogt, C., Seifert, C., Mertini, H., & Isic, A. (1999). Emotion Work as a Source of Stress: The Concept and Development of an Instrument. European Journal of Work and Organizational Psychology, 8(3), 371-400. https://doi.org/10.1080/135943299398230

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