Construct · 1 fields · 1 citations

feeling economy: a standalone construct

One name. One construct. A landmark on the map.

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Services marketing

the proposed stage in which AI takes over analytical tasks and human work shifts toward empathetic and interpersonal feeling tasks.

In services marketing, feeling economy refers to the proposed stage in which AI takes over analytical tasks and human work shifts toward empathetic and interpersonal feeling tasks. This meaning comes from Huang (2019) in California Management Review.[1]

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Nearby constructs

stage2 fields · 4 citationsjingle · one word, two constructs work4 fields · 4 citationsjingle · one word, four constructs

References

Huang, M., Rust, R., & Maksimovic, V. (2019). The Feeling Economy: Managing in the Next Generation of Artificial Intelligence (AI). California Management Review, 61(4), 43-65. https://doi.org/10.1177/0008125619863436

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