Construct · 1 fields · 1 citations

hard TQM: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed

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Quality management

the technical side of TQM such as statistical tools, process control and benchmarking.

In quality management, hard TQM refers to the technical side of TQM such as statistical tools, process control and benchmarking. This meaning comes from Rahman (2005) in Omega.[1]

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Nearby constructs

soft TQM1 fields · 1 citationsanchor · a standalone construct control4 fields · 5 citationsjingle · one word, four constructs procedural justice4 names · 5 citationsjangle · one fair process, four literatures

References

Rahman, S., & Bullock, P. (2005). Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation. Omega, 33(1), 73-83. https://doi.org/10.1016/j.omega.2004.03.008

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