Construct · 1 fields · 1 citations

soft TQM: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed
soft TQM1 CONSTRUCTSoft tqm (Quality)RAHMAN · QUALITY MANAGEMENT

A single standalone construct; nearby constructs are located against it in the Collider. Tap a field for its definition, unit, and measures.

Quality management

the people-oriented side of TQM such as teamwork, training and empowerment, as opposed to tools and techniques.

In quality management, soft TQM refers to the people-oriented side of TQM such as teamwork, training and empowerment, as opposed to tools and techniques. This meaning comes from Rahman (2005) in Omega.[1]

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Nearby constructs

hard TQM1 fields · 1 citationsanchor · a standalone constructempowerment4 fields · 7 citationsjingle · one word, four constructsquality6 fields · 13 citationsjingle · one name, six constructs

References

  1. Rahman, S., & Bullock, P. (2005). Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation. Omega, 33(1), 73-83. https://doi.org/10.1016/j.omega.2004.03.008

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