Construct · 1 fields · 1 citations

HEdPERF: a standalone construct

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Higher education

a measure of service quality tailored to higher education, covering non-academic, academic, reputation, access and program aspects.

In higher education, HEdPERF refers to a measure of service quality tailored to higher education, covering non-academic, academic, reputation, access and program aspects. This meaning comes from Abdullah (2005) in International Journal of Consumer Studies.[1]

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Nearby constructs

measure2 fields · 4 citationsjingle · one word, two constructs program2 fields · 2 citationsjingle · one word, two constructs quality6 fields · 13 citationsjingle · one name, six constructs

References

Abdullah, F. (2005). The development of HEdPERF: a new measuring instrument of service quality for the higher education sector. International Journal of Consumer Studies, 30(6), 569-581. https://doi.org/10.1111/j.1470-6431.2005.00480.x

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