Construct · 1 fields · 1 citations

HISTOQUAL: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed

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Tourism studies

a scale measuring visitors' perceived service quality at historic properties, covering responsiveness, tangibles, communication, consumables and empathy.

In tourism studies, HISTOQUAL refers to a scale measuring visitors' perceived service quality at historic properties, covering responsiveness, tangibles, communication, consumables and empathy. This meaning comes from Frochot (2000) in Tourism Management.[1]

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Nearby constructs

empathy1 fields · 1 citationsanchor · a standalone construct quality6 fields · 13 citationsjingle · one name, six constructs responsiveness6 fields · 14 citationsjingle · one name, six constructs

References

Frochot, I., & Hughes, H. (2000). HISTOQUAL: The development of a historic houses assessment scale. Tourism Management, 21(2), 157-167. https://doi.org/10.1016/s0261-5177(99)00045-x

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