Construct · 1 fields · 1 citations

indirect bad-news strategy: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed
indirectbad-news strategy1 CONSTRUCTIndirect bad-newsLOCKER · BUSINESS

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Business communication

organizing a negative message with a buffer and reasons before the refusal, tested against direct organization for readers' reactions.

In business communication, indirect bad-news strategy refers to organizing a negative message with a buffer and reasons before the refusal, tested against direct organization for readers' reactions. This meaning comes from Locker (1999) in Journal of Business and Technical Communication.[1]

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Nearby constructs

buffer3 fields · 3 citationsjingle · one word, three constructsbusiness1 fields · 1 citationsanchor · a standalone constructmessage3 fields · 6 citationsjingle · one word, three constructs

References

  1. Locker, K. O. (1999). Factors in Reader Responses to Negative Letters: Experimental Evidence for Changing What We Teach. Journal of Business and Technical Communication, 13(1), 5-48. https://doi.org/10.1177/105065199901300101

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