Construct · 1 fields · 1 citations

interpersonal touch effect: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed
interpersonaltouch effect1 CONSTRUCTInterpersonal touchCRUSCO · RETAILING

A single standalone construct; nearby constructs are located against it in the Collider. Tap a field for its definition, unit, and measures.

Retailing

the finding that brief, casual touch by a server or salesperson increases customers' tips and positive responses.

In retailing, interpersonal touch effect refers to the finding that brief, casual touch by a server or salesperson increases customers' tips and positive responses. This meaning comes from Crusco (1984) in Personality and Social Psychology Bulletin.[1]

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Nearby constructs

server1 fields · 1 citationsanchor · a standalone constructtouch1 fields · 2 citationsanchor · a standalone construct

References

  1. Crusco, A. H., & Wetzel, C. G. (1984). The Midas Touch: The Effects of Interpersonal Touch on Restaurant Tipping. Personality and Social Psychology Bulletin, 10(4), 512-517. https://doi.org/10.1177/0146167284104003

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