Construct · 1 fields · 1 citations

preferential treatment: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed
preferentialtreatment1 CONSTRUCTPreferential treatmentLACEY · SERVICES MARKETING

A single standalone construct; nearby constructs are located against it in the Collider. Tap a field for its definition, unit, and measures.

Services marketing

giving selected customers elevated social status and extra benefits beyond standard service, which strengthens relational outcomes.

In services marketing, preferential treatment refers to giving selected customers elevated social status and extra benefits beyond standard service, which strengthens relational outcomes. This meaning comes from Lacey (2007) in Journal of Service Research.[1]

Unit
Recovery means
Measured by

Next

Run it through the Collider, or take the citations with you.

See how preferential treatment sits against neighbouring constructs in the Collider, or export every reference on this page in one click.

Open in ColliderExport BibTeXReport this entry

Nearby constructs

compensatory discrimination1 fields · 1 citationsanchor · a standalone constructservice1 fields · 1 citationsanchor · a standalone constructstatus2 fields · 3 citationsjingle · one word, two constructs

References

  1. Lacey, R., Suh, J., & Morgan, R. M. (2007). Differential Effects of Preferential Treatment Levels on Relational Outcomes. Journal of Service Research, 9(3), 241-256. https://doi.org/10.1177/1094670506295850

Cited on this page?

Confirm your construct, or correct us.

If your work is cited behind one of these entries, you know better than we do whether we captured the meaning right. Confirm it, suggest an edit, or dispute it, and your name goes on the entry as an author who has checked it, linked to your ORCID.

Claim your construct