Construct · 1 fields · 1 citations

quality management infrastructure: a standalone construct

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Quality management

supporting quality practices such as top management support and customer and supplier relations that enable core process practices.

In quality management, quality management infrastructure refers to supporting quality practices such as top management support and customer and supplier relations that enable core process practices. This meaning comes from Flynn (1995) in Decision Sciences.[1]

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Nearby constructs

process3 fields · 3 citationsjingle · one word, three constructs quality6 fields · 13 citationsjingle · one name, six constructs support3 fields · 4 citationsjingle · one word, three constructs

References

Flynn, B. B., Schroeder, R. G., & Sakakibara, S. (1995). The Impact of Quality Management Practices on Performance and Competitive Advantage. Decision Sciences, 26(5), 659-691. https://doi.org/10.1111/j.1540-5915.1995.tb01445.x

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