Construct · 1 fields · 1 citations

server name introduction effect: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed
server nameintroduction effect1 CONSTRUCTServer name introductionGARRITY · HOSPITALITY

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Hospitality management

servers who introduce themselves by name receive larger tips, a personalization effect tested in restaurant field experiments.

In hospitality management, server name introduction effect refers to servers who introduce themselves by name receive larger tips, a personalization effect tested in restaurant field experiments. This meaning comes from Garrity (1990) in Journal of Applied Social Psychology.[1]

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Nearby constructs

field3 fields · 5 citationsjingle · one word, three constructspersonalization principle1 fields · 1 citationsanchor · a standalone constructserver1 fields · 1 citationsanchor · a standalone construct

References

  1. Garrity, K., & Degelman, D. (1990). Effect of Server Introduction on Restaurant Tipping. Journal of Applied Social Psychology, 20(2), 168-172. https://doi.org/10.1111/j.1559-1816.1990.tb00405.x

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