Construct · 1 fields · 1 citations

service inclusion: a standalone construct

One name. One construct. A landmark on the map.

● anchor · a standalone construct Nearest construct by meaning·not indexed
serviceinclusion1 CONSTRUCTService inclusionFISK · SERVICES MARKETING

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Services marketing

service systems designed so that all people, including the vulnerable and excluded, have fair access, opportunity, choice and relief from suffering.

In services marketing, service inclusion refers to service systems designed so that all people, including the vulnerable and excluded, have fair access, opportunity, choice and relief from suffering. This meaning comes from Fisk (2018) in Journal of Service Management.[1]

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Nearby constructs

inclusion4 fields · 8 citationsjingle · one word, four constructsopportunity6 fields · 13 citationsjingle · one name, six constructsrelief3 fields · 3 citationsjingle · one word, three constructs

References

  1. Fisk, R. P., Dean, A. M., Alkire (née Nasr), L., Joubert, A., Previte, J., Robertson, N., & Rosenbaum, M. S. (2018). Design for service inclusion: creating inclusive service systems by 2050. Journal of Service Management, 29(5), 834-858. https://doi.org/10.1108/josm-05-2018-0121

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