Construct · 1 fields · 1 citations

sport event quality: a standalone construct

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Sport management

spectators' assessment of a sport event's quality across game, augmented service, interaction, outcome and environment.

In sport management, sport event quality refers to spectators' assessment of a sport event's quality across game, augmented service, interaction, outcome and environment. This meaning comes from Jae Ko (2011) in Managing Service Quality: An International Journal.[1]

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Nearby constructs

environment1 fields · 2 citationsanchor · a standalone construct event3 fields · 5 citationsjingle · one word, three constructs game2 fields · 3 citationsjingle · one word, two constructs

References

Jae Ko, Y., Zhang, J., Cattani, K., & Pastore, D. (2011). Assessment of event quality in major spectator sports. Managing Service Quality: An International Journal, 21(3), 304-322. https://doi.org/10.1108/09604521111127983

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