Construct · 3 names · 4 citations
Different names. Different fields. One construct. One map.
● jangle · one behaviour, many names Nearest construct by meaningcyberdeviancecompare the meaningsEvery construct on the map is compared with every other by the meaning of its definitions, and the closest one is surfaced here. The nearest construct to cyberloafing is cyberdeviance.
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Employees using their organisation's internet access for personal purposes during work hours, named cyberloafing by Lim in 2002 in The IT way of loafing on the job. Lim framed the behaviour as a form of production deviance and explained it through organizational justice and social exchange: workers who feel unfairly treated loaf online to restore balance, and they use neutralisation techniques, such as "everyone does it", to excuse it. This is the anchoring label for the behaviour, tied to a workplace and an employer's connection. The later names on this page point at the same act; they differ in which part of it they foreground, not in what is being done.[1]
The same behaviour renamed personal web usage, or non-work-related computing, and treated as a measurement problem by Mahatanankoon, Anandarajan, and Igbaria in 2004 when they built a scale for it. Where Lim foregrounded deviance and justice, this label is deliberately more neutral: it catalogues what people actually do online at work, such as personal communication, shopping, browsing, and downloading, without first deciding whether it is wrong. The referent is identical to cyberloafing, an employee's personal internet activity on the job, but the name drops the loafing judgement and keeps only the description. Studies that treat personal web usage and cyberloafing as different variables are usually splitting one behaviour along a difference in tone.[2]
The behaviour under two more names: cyberslacking, used by Vitak, Crouse, and LaRose in 2011 for personal internet use at work, and workplace internet deviance, the framing Blanchard and Henle used in 2008 when they sorted cyberloafing into minor and serious forms. Cyberslacking leans on the idea of shirking, that time online is time stolen from tasks, while workplace internet deviance leans on the idea of rule-breaking, that the activity violates workplace norms. Both point at the same act as Lim's cyberloafing and Mahatanankoon and colleagues' personal web usage. The proliferation of labels, slacking, deviance, loafing, abuse, is the jangle: the underlying behaviour is one, and the choice of name mostly signals how harshly the author intends to judge it.[3][4]
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