Construct · 1 fields · 3 citations
One name. One construct. A landmark on the map.
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Kahneman, Fredrickson, Schreiber, and Redelmeier (1993) first demonstrated the peak-end rule, showing that people's remembered evaluation of a past experience is predicted almost entirely by how the experience felt at its single most intense moment (the peak) and by how it felt at its end, rather than by how long it lasted. Redelmeier and Kahneman (1996) confirmed the pattern in a clinical setting, finding that patients' memories of painful medical procedures tracked the worst moment and the final moment, so that a longer procedure with a gentler ending was remembered as less unpleasant than a shorter one that ended at its worst. The rule is one expression of a broader finding these authors called duration neglect, the tendency for the total length of an episode to carry little weight in how the episode is later remembered (Fredrickson and Kahneman, 1993). What makes the peak-end rule a landmark is that it separates two quantities everyday intuition treats as one: the moment-by-moment experienced quality of an episode and the single retrospective judgment a person later forms of it, and it names which moments that judgment actually draws on.[1][2][3]
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